Privacy Policy

Pilates People Privacy Policy & Terms and Conditions

Last Updated: November 2025

At Pilates People, your trust means everything to us. We’re dedicated to protecting your privacy and keeping your personal information safe. This Privacy Policy explains what we collect, how we use it, and the choices you have regarding your information.

By visiting our website or using our services, you’re agreeing to the practices described here. Thank you for taking a moment to read through it.

1. Information We Collect

We may collect the following types of personal information:

1) Contact Information
When you sign up or create an account, we may collect your name, email address, phone number, and physical address.

2) Payment Information
If you make a purchase, we may collect your payment card details, billing address, and other relevant payment information.

3) Health & Fitness Details
To support your Pilates journey, we may gather information related to your health, fitness goals, medical considerations, and workout preferences or performance.

4) Communications
If you reach out to us, we may keep records of our conversations, including emails, text messages and phone calls.

5) Website & App Usage
We may collect information about how you interact with our website or mobile tools, such as your IP address, device type, and browser information.

2. How We Use Your Information

We use your personal information to help us provide a great experience and support your time with us:

1) To Provide Services
Including class bookings, training plans, and personalized recommendations.

2) To Communicate With You
Such as sharing updates, reminders, promotions, and responding to questions.

3) To Process Payments
And keep accurate financial records.

4) To Personalize Your Pilates Experience
By tailoring programs, monitoring progress, and helping you reach your goals.

5) For Marketing Purposes
We may occasionally send messages about services or promotions. Message and data rates may apply. You may reply STOP to opt out at any time. Message frequency may vary.

3. Data Security

We take the protection of your information seriously and use reasonable technical and organizational measures to keep your data safe from unauthorized access or misuse.

4. Data Sharing

We never sell or share your personal information for marketing purposes without your clear consent. We may share information only in these situations:

1) Trusted Service Providers
We partner with select third parties who help us deliver our services.

2) Mobile Information Protection
We do not share text messaging opt-in data or consent with any third parties. No mobile information is shared with affiliates or third parties for marketing or promotional purposes.

3) Legal Requirements
We may share information if required by law or regulatory processes.

5. Your Rights

You have the right to:

1) Access
Request a copy of the personal information we hold about you.

2) Correct
Ask us to update or correct any inaccurate or incomplete information.

3) Delete
Request that we delete your personal information.

4) Opt Out
Object to your information being used for marketing.

5) Transfer
Ask us to send your personal information to another service or provider.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your information, we’re here to help. You can reach us anytime at hello@pilatespeopledenver.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time. If we make meaningful changes, we’ll let you know through our website or by email.

Thank you for being part of Pilates People — we’re truly grateful to have you in our community.